What do you like best?
Across several agencies, I've used Raven primarily for reporting. The ability of the platform to pull in key data points seamlessly and with ease. A close second is the domain research which always helps me with planning for next steps and opportunities to present to clients.
What do you dislike?
The reports that are produced are great but there are limitations to the way the graphs are presented and limits the ability to customize the reports.
Recommendations to others considering the product
Everyone finds a different primary use for tools like Raven, but if you use tools like Moz, Majestic, and/or Ahrefs to mine data and research, Raven combines much of these solutions into a platform that is ideal for SEOs, SEMs, and marketers that need an all in one solution for research, planning, and reporting.
What business problems are you solving with the product? What benefits have you realized?
Raven Tools allows me to illustrate the successes our SEM efforts have produced while also illustrating the data in meaningful ways. Along with reports, the tools in the suite give me easy ways of evaluating websites, backlinks, positions, and areas for improvement in SEO, content, web, and PPC.