New Feature: Messaging and Alerts
Messaging and Alerts
Messaging and Alerts gives you the ability to communicate and collaborate with other team members on your account. There’s a new Inbox link located on the upper left corner of your screen.
The Inbox works similar to popular messaging systems like Facebook. You can even start typing the name of a co-worker and they will automatically appear. You can also type all to send a message to everyone on the account.
You can even create contextual messages from any page in Raven by clicking on the new message icon, located next to the bug form icon.
When you create a contextual message, it will include a reference link in the message. Recipients will be able to click on the link and it will automatically change their profile and website to the referenced website and take them to the page the message was initiated on.
The messaging system also supports system alerts. For example, in the Link Manager you can choose to be notified if a link changes (e.g. disappears, nofollow is added, etc…) and you will be notified in your Inbox.
You can also specify how you get notified in your account settings. For example, you can specify whether or not you want email alerts for new messages, newly assigned tasks, overdue tasks and link change alerts.